Information Sheet for Patients
Welcome to Medical for Everybody Aspendale Gardens
We hope that we are able to look after your needs and help you to achieve a full and healthy life as you attend our fully accredited practice. Please feel free to speak to any staff member or doctor about ideas or changes that you feel would improve the care that we give you.
Mission and Values
We aspire to delivering quality medical, allied health services and information to individuals and the community to improve health outcomes. We embrace and deliver evidence-based healthcare. We work to the highest possible standards to achieve quality outcomes based on best practice. We act with honesty, openness and fairness. We respect each other, the needs of our patients and the community.
Services Provided
- General check-ups
- Children’s health including immunisations
- Women’s health including pap smears, pregnancy care and contraception services
- Aged care including health assessments and chronic disease management plans
- Skin checks including skin lesion removals
- Travel advice and travel vaccinations
- COVID-19 vaccinations and booster shots
Doctor and Allied Health Team
Dr Marcus Sim
FRACGP, MBBS, BBiomedSci, BSci (Hons), DCH
Dr Marcus Sim graduated from the University of Sydney (School of Medicine) in 2012. He has worked in various hospitals in NSW, however returned his hometown of Melbourne where he completed my Fellowship Training in Specialist General Practice in 2018 along with a Diploma in Child Health (University of Sydney). Prior to this Marcus was working as a scientist at the Murdoch Children’s Research Institute based at the Royal Children’s Hospital (Melbourne). Marcus enjoys building a strong doctor-patient relationship through mutual respect and shared decision making. He has an interest in Men’s Health, Adolescent Health and Mental Health. Marcus has been trained in minor skin procedures and Implanon insertion/removal.
In Marcus’ spare time he enjoys chasing after his 2 sons, watching Liverpool FC and sharing his love of board games.
Dr Eunice Wong
FRACGP, MBBS, Diploma in Child Health
Dr Eunice Wong has been in Melbourne for over a decade and she has over 20 years of clinical experience in various specialties, including General Practice and Emergency Medicine, in many different hospitals and clinics in Melbourne, Adelaide, Cairns and Hong Kong. Dr Wong is a Fellow of the Royal Australian College of General Practitioners (RACGP). She is skilled in all General Practice areas including women’s and children’s health, acute & chronic disease and skin issues, travel medicine, and her goal is to help her patients to achieve the best health possible.
Dr Pamela Wu
FRACGP, MBBS, BMedSc, DCH
Dr Pamela Wu has an interest in Child, Adolescent and Women’s Health with a focus on Preventative Medicine via regular health checks and working with her patients to encourage a healthy lifestyle. Pamela graduated from the University of Melbourne in 2008, training in Bendigo, the Austin and Northern Hospitals before completing her Fellowship in Specialist General Practice and a Diploma in Child Health (University of Sydney). Pamela have substantial experience in minor skin procedures, skin checks and Implanon insertion/removal. To unwind, Pamela loves taking walks with her dog, improving her cooking skills and discovering new destinations.
Dr Jessica Dhir
FRACGP, MD (OB/GYN), MBBS
Dr Jessica Dhir has been providing specialist General Practice Care in Aspendale Gardens since 2012. She attained her Fellowship in Specialist General Practice in 2010. Originally Jessica trained as an Obstetrician/Gynaecologist, completing her training in 1998. However, during her time in Australia, she grew to love caring for families and pursued General Practice, gaining experience working all over Victoria before gaining the Fellowship in Specialist General Practice. Jessica is specialized in all aspects of General Practice, with an interest in Women’s and Children’s Health with a focus on Weight Loss Medicine. Jessica is skilled in minor skin procedure and Implanon insertion/removal. Jessica is fluent in Hindi and Punjabi.
Jessica loves cooking and singing, as well as spending time chasing around her three almost adult children and the cutest dog in the world, Romeo.
Dr Rodney Poon
FRACGP, MBBS
Dr Rodney Poon has over 35 years experience as a General Practitioner. Dr Poon was the practice owner of Long Beach Medical in Chelsea Heights and joined the team at Medical for Everybody in late 2021. Dr Poon brings with himself a vast knowledge of medicine and thoroughly enjoys guiding his patients to better health.
Outside of general practice Rodney enjoys all things to do with the arts and derives particular enjoyment from listening to the Rolling Stones.
Dr Sanil Nair
FRACGP, MBBS
Dr Sanil Nair completed his General practice training in South Australia and Victoria.
He enjoys all facets of general practice including sexual health, family planning, Chronic disease management, Aboriginal and Indigenous health, and lifestyle medicine. Prior to this he has worked in various Intensive care departments across Melbourne. He completed his medical training in India and trained in Anaesthetics in the U.K.
He enjoys running and is an active participant of the weekly local park runs.
Languages spoken: English, Hindi, Malayalam.
Dr Joel Ang
FRACGP, MBBS, BDSc
Dr Joel Ang has been a GP for many years with wide and varied experience in medicine and surgery. He has an interest in Skin Cancer Medicine and enjoys providing well-rounded holistic care to every patient he meets. Joel is well versed in skin excisions and common procedures in General Practice. He completed his medical training at the University of Melbourne and was awarded the National Medicine Scholarship. Joel has worked as a lecturer and researcher at the Department of General Practice (University of Melbourne). Additionally, Joel is also a current reservist medical officer with the Royal Australian Navy.
Andrew White (Podiatrist)
BPod SMA MBA
Andrew has been working in private practice for over 12 years with most of his time spent in sports medicine clinics. He has worked closely with sports medicine professionals to help keep and maintain his patients active and healthy. He is experienced in all facets of podiatry and has a particular interest in resolving chronic heel pain. Andrew has additional qualifications in dry needling and acupuncture and uses them widely to help treat soft tissue injuries. He also treats many ingrown toenails – performing nail wedge resections regularly, looks after feet affected by diabetes, and treats all other nail and skin concerns.
Steffie Lau (Dietitan)
APD
Steffie Lau is an accredited practising dietitian with over 10 years experience working with adults and children, successfully helping them in achieving their health goals. She graduated with a Bachelor of Nutrition and Dietetics at Deakin University in Melbourne and completed further training in paediatric nutrition with a Certificate in Paediatric Nutrition and Dietetics from the Royal Children’s Hospital. Her area of speciality includes weight loss, emotional eating support, gut health, diabetes, heart disease, underweight, vegetarianism, veganism and fussy eating.
Steffie believes in a client centred approach and knows the importance of setting individual health goals. She regards herself as a highly motivated person who is resourceful and dedicated in helping of children, young people and adults to understand, manage and assimilate a therapeutic diet into their lifestyles. She is enthusiastic about supporting clients on their health journeys and encouraging attainable lifestyle changes with significant proven results.
Administration & Receptionist Team
Lyn, Roslyn, Jonathan and Emily are our administration staff who are always working hard at the front desk and behind the scenes to support our patients and clinical staff.
Practice Hours
Monday: 9.00am – 6.00pm
Tuesday: 9.00am – 5.00pm
Wednesday: 9.00am – 5.00pm
Thursday: 9.00am – 5.00pm
Friday: 9.00am – 5.30pm
Saturday: 9.00am – 12 noon
Sunday: Closed
Appointments
Consultation is by appointment only and can be made by calling 9590 9955, through our website med4everybody.com.au and via email: receptionag@med4everybody.com.au, or through HotDoc.
Urgent medical problems will be dealt with promptly. “Walk-ins” will be offered the next available appointment. Appointments are made at 15-minute intervals.
If you have a complex medical problem or require a procedure, please advise our reception and we will book a longer appointment.
Home visits are available in certain circumstances & only in limited areas.
After Hours Care
Patients required medical attention after hours are advised to contact the following resources
- Home Visiting Doctor – 13 74 25
- Nurse on Call – 1300 60 60 24
- Victorian Poisons Information – 13 11 26
- Ambulance – 000
Local Hospitals that have Emergency Departments
- Sandringham Hospital (Public) 193 Bluff Road, Sandringham
- Alfred Hospital (Public) Commercial Road, Prahran
- Monash Medical Centre (Public), 246 Clayton Rd, Clayton
- Royal Children’s Hospital (Public) 50 Flemington Rd, Parkville
- Royal Victorian Eye and Ear Hospital (Public) 32 Gisbourne St, East Melbourne
- Cabrini Hospital (Private), 183 Wattletree Rd, Malvern
- Frankston Hospital (Public), 2 Hastings Road, Frankston
- Dandenong Hospital (Public), 135 David St, Dandenong
Reminder System
This practice has a reminder system and has a policy of sending letters for preventative health measures. Please let the doctor or receptionist know if you do not wish to have this system in place for you.
Telephone Access
Doctors may be contacted by phone during surgery hours. A message will be taken by reception and will be left for the doctor. The doctor will generally return your call when available. In a genuine emergency, the receptionist will inform the doctor directly.
Fees and Billing
We are a mixed billing clinic, and bulk bill patients under 16 years of age, and patient over 65 years of age with an appropriate concession card.
Feedback and Complaints
Patient feedback on or services are always welcome. Patients also have the opportunity to register their complaints verbally to staff or in writing. Patients are also entitled to register a complaint with the office of the Health Services Commissioner:
Telephone (03) 8601 5200
Toll Free 1800 136 066
Fax no. 03 8601 5219
TTY no. 1300 550 275
Email: hsc@dhs.vic.gov.au
30th Floor, 570 Bourke St, Melbourne, Victoria, Australia 3000
Test Results
Correspondence related to the patient are treated confidentially, patients are advised to come and discuss their results with their Doctor. Results needing urgent appointments are given by the doctor. You will need an appointment for all results.
Repeat Prescription and Referrals
A repeat prescription and/or referral requires the doctor to monitor your health, assess your condition and make a medical decision. To fulfil our professional and ethical responsibilities, we request that patients consult with the doctor for this.
Emailing Correspondence
Under the Privacy Act and the Accreditation Standards, we are not legally allowed to send medical records, results, referrals, etc via email as emails are not encrypted and therefore not guaranteed to keep your personal and medical information safe and confidential. Email servers are usually located outside of Australia and we are not legally allowed to send medical information off-shore. In a truly urgent or emergency situation only, please contact the clinic and our receptionists will try to assist you. Correspondence will continue to be posted, faxed or collected from reception as per your request.
Change of Details
If your contact details have recently changed or you have received a new Medicare Card, please inform our receptionist on your arrival so we can update your details in our system.
My Health Record
Your records are a valuable and important resource for your health care. We follow the guidelines set out in the privacy legislation.
Privacy
This practice is bound by the Privacy act – 1988 and complies with health records act – 2001
